Customer Promise
At Tears & Bloom™, we’re not just delivering a box—we’re delivering a moment.
We promise to honour that moment with care, quality, and kindness.
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Your experience matters. Every tissue, card, and ritual is crafted to support your emotional wellness.
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If something arrives damaged, late, or not quite right—we’ll make it right.
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You can pause or cancel anytime, no awkward emails, no questions asked.
We're here to support your emotional reset—not add to your stress.